E.H.B.O. for EVA… What NOT to do!

  1. Check your environment (in my case an EVA4400 without any GB of data, both controllers failed, system down)
  2. DO NOT (I repeat) DO NOT TOUCH the EVA. (Leave all Disks as they are.)
  3. In my case HP was called by the customer.
  4. Go to the field-service page (that is still on the original CVE port)
  5. Go to command line
  6. Enter the given commands from HP support. (I will not mention them, but know them). At the time I went into the field-service page the EVA was gone from the CVE en in the Uninitialized part of the Service Tab. The situation was the 5 disks had failed within 1 day). Probably 2 in the sam e RSS set at the same time.
  7. Reseat the faulty disks.
  8. Again run command within field-service and restart CVE service.
  9. There your EVA is back again.

EVA back from the death of from a short coma?

What so ever. If you have 1 (ONE) problem. Do NOT pull, replace or what-so-ever on the EVA until you know you should. You are likely to introduce  more problems you can handle.

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